Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including when you make a reservation, place an order, sign up for our newsletter, or contact us. This may include your name, email address, phone number, delivery address, and payment information.

We also automatically collect certain information about your device when you use our website, including IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and reservations
• Communicate with you about your orders, reservations, and inquiries
• Send you marketing communications if you have opted in
• Improve our website, services, and customer experience
• Prevent fraud and ensure the security of our services
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (e.g., payment processors, delivery services)
• Law enforcement or regulatory authorities when required by law
• Professional advisors such as lawyers and accountants
• Other parties with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Payment information is processed through secure, PCI-compliant payment processors. We do not store complete credit card information on our servers.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, understand how you use our site, and provide personalized content.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending you an email.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Address: Central District, Hong Kong