Terms of Service

1. Acceptance of Terms

By accessing and using the 208 Duecento Otto website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Reservations and Orders

All reservations are subject to availability and confirmation by our staff. We reserve the right to refuse service to anyone for any reason at any time. Online orders are accepted based on kitchen capacity and may be declined during peak hours.

Customers are responsible for providing accurate contact and delivery information. We are not liable for orders that cannot be completed due to incorrect information provided by the customer.

3. Pricing and Payment

All prices are listed in Hong Kong Dollars and are subject to change without notice. We accept various payment methods including cash, credit cards, and approved digital payment platforms. Payment is due at the time of service or delivery.

In case of pricing errors on our website or menu, we reserve the right to refuse or cancel orders placed for products listed at the incorrect price.

4. Cancellation Policy

Reservations may be cancelled up to 2 hours before the scheduled time without penalty. Late cancellations or no-shows may result in charges or restrictions on future reservations.

For catering orders, cancellations must be made at least 48 hours in advance. Cancellations made within 48 hours of the event may be subject to a cancellation fee.

5. Food Allergies and Dietary Restrictions

Customers are responsible for informing our staff of any food allergies or dietary restrictions before placing an order. While we take precautions to accommodate dietary needs, we cannot guarantee that our products are free from allergens due to potential cross-contamination in our kitchen.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of 208 Duecento Otto and is protected by international copyright laws. Unauthorized use or reproduction is prohibited.

7. Limitation of Liability

208 Duecento Otto shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or products. Our liability is limited to the amount paid for the specific service or product.

8. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services following any changes indicates your acceptance of the new terms.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at [email protected].